 Developing
Emotional Intelligence
Course - RTW890
Become a better
negotiator and leader by developing an emotional intelligence...
Introduction
Over the last few years considerable research has been conducted into
what makes a successful leader or manager. One thing that has been found
is that as we take on more of a leadership role, our intellect,
analytical skill and/or technical skills become less critical, and our
ability to read and manage situations and relationships become far more
critical. These skills are no longer nice to have, but are essential to
the job.
Despite this well established fact, there is little practical
guidance on how to actually become a more emotionally intelligent
leader. The first step is to accept, and even welcome, the fact that
emotions are a central aspect of organisational life that can work to
help or hinder us in daily life. When we remember an emotionally charged
experience from our past we re-experience the feelings we felt at that
time.
Description
The phrase Emotional Intelligence has been used by several writers
and researchers over the past few years. In particular, Daniel Goleman,
whose book Emotional Intelligence, defines the five key elements that
make up EI as outlined below:
- Self management
- Self awareness - the ability to recognise and understand
your own moods, emotions and drives and how these affect others
around you
- Self regulation - the ability to control or redirect a
disruptive impulse and feeling, and therefore to think before
acting
- Motivation - a passion to work, for reasons that go beyond
money or status, and to pursue goals with energy and
persistence.
- Relationship management
- Empathy - the ability to understand the emotional make up of
other people and to treat people according to their emotional
reactions
- Social skills - proficiency in managing relationships and
building networks, by finding common ground and building
rapport.
Emotional Intelligence exists where these five elements are present
and are well developed. Yet becoming more self aware if quite difficult
for some of us. We find it hard to step outside of ourselves and see
ourselves as others see us - but when we do manage it life becomes more
rewarding, for ourselves and others.
Benefits for the individual are:
- Lower stress levels at work.
- Hugely increased confidence.
- Better skills for managing and day to day coping.
- Improved health and a feeling of well being.
- Improved negotiating skills
- Improved energy levels.
Who should attend?
Anyone wishing to:
- Improve their personal effectiveness.
- Individuals wishing to boost their confidence.
- Managers trying to build a positive working culture.
- Employees and individuals attempting to gain a more positive
perspective.
- Those trying to establish more control and balance in their
life.
Group Size
This day long workshop is available for groups and teams as an
in-house course or on a one-to-one basic through our coaching option.
We are flexible in the way we deliver your programme, to ensure that
your people get the most out of it without too much disruption to
workloads.
Ideal for groups of 6 -10 individuals.
Return to Workplace Wellness
Courses page
For individuals see:
Think
Positive
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